Store Policies

We accept Paypal for all online transactions. Massachusetts residents are required to pay 6.25% sales tax on purchases. Out of State and International orders are not subject to sales tax. All prices listed are US currency. All in-stock items are shipped within 48 hours. Most items are shipped via U.S.P.S. 1st Class or Priority Mail or Priority Mail International. Shipping costs are based on a flat rate or location. Returns are accepted, however, we require notification via e-mail at stonerosecreations@comcast.net or digitalsilhouette@comcast.net within 10 days of receipt. All returns require authorization. We do not refund any shipping charges incurred and the Customer is responsible for returning merchandise at their own expense. Items must be returned with original packaging, in the same condition as received. Sale or discounted items are not returnable. COD packages will not be accepted. We want you to be satisfied with your purchase. If you are uncertain about an item, contact us prior to making your purchase. We may be able to help you with your decision.

PLEASE NOTE:  'THE STAMP HEIRESS' OR 'STONE ROSE CREATIONS & DIGITAL SILHOUETTE DESIGN' MAY APPEAR AS THE MERCHANT NAME ON YOUR BANK OR CREDIT CARD STATEMENT!  IF YOU DON'T RECOGNIZE THE NAME, PLEASE CONTACT US BEFORE FILING ANY DISPUTES.

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